If the camera still does not work in Zoom after restarting, check if the camera works in a Mac app, such as Photo Booth or Facetime. If it works elsewhere, uninstall the Zoom client and reinstall the latest version from our Download Center. If it does not work in any application, contact Apple support. When you run a program that uses your Mac's webcam, OS X will launch a background process called VDCAssistant, which manages the connection and control of the camera.
If you can't sign in to FaceTime
- Make sure that you can sign in at appleid.apple.com. Learn what to do if you forgot your Apple ID or forgot your Apple ID password.
- Choose Apple () menu > System Preferences, then click Date & Time and select “Set date and time automatically”. Click Time Zone and make sure that the settings are correct.
- Make sure that you've installed the latest software updates.
![Camera Camera](https://i.ytimg.com/vi/S3LXFmQxqEM/hqdefault.jpg)
If your camera or microphone doesn’t work
Is filmora better than imovie. While using your Mac’s web camera, OS X or macOS launches a background process known as VDCAssistant. It manages the connection and control of the webcam. This process quits when you stop using the camera. However, in some cases, an error occurs, and the VDCAssistant process persists.
One of these solutions might help:
- Quit FaceTime, then open FaceTime again.
- Restart your Mac (Apple menu > Restart).
- Make sure that FaceTime isn't open, then see if your camera works in another application, such as Photo Booth. If it doesn't, you know that the issue isn't related to FaceTime.
- If you have multiple cameras or microphones connected to your Mac, check the Video menu in the FaceTime menu bar to make sure that you have the correct camera and microphone selected.
If you need help with your connection or call quality
A slow or busy Wi-Fi network might cause issues with your FaceTime call. If you experience connection alerts or low-quality audio or video:
Camera Won't Work On Macbook
![Macbook Macbook](https://techsupportsnumber.com/wp-content/uploads/2020/07/fix-lenovo-camera-not-working.png)
- Make sure that you and your recipient have a fast Wi-Fi or cellular connection. FaceTime calls over Wi-Fi require a broadband connection.
- Check for issues that might be slowing down your connection, such as someone streaming content over your network.
- If you have questions about your Internet speed, contact your Internet service provider.
FaceTime is not available in all countries or regions.
Use this guide if the other participants in the Webex Meeting and you yourself cannot see your camera feed.
- If you are using an external USB camera, be sure that it is plugged in. If you know the camera has lights on it, make sure those lights are illuminated.
- If the camera is plugged in, or you are using a built-in camera, continue below.
- Does your webcam have a shutter that is blocking the lens? If there is a slider near the webcam lens, slide it to expose the lens.
- Be sure that WebEx is looking for the correct camera. Click on the caret next to Start Video (or Stop Video) and select the correct camera input.
- The next step to try is to leave and re-join the WebEx room
- Let's continue to diagnose by checking if the camera is recognized by programs other than Webex
- In Windows, open the Camera app or another video conferencing application (Skype, Teams)
- In Mac, open Photo Booth or another video conferencing application (Skype, Teams)
This next step will check the Privacy settings of you computer and will differ for each operating system:
- If you cannot see yourself in the Camera App, let's continue to the Privacy Settings.
- Open the Start Menu by pressing the Windows key on your keyboard ().
- Type 'Privacy' and you will see 'camera privacy settings' in the results. Click on this result.
- Scroll down to 'Allow desktop app to access your camera'. Make sure this option is set to 'On'
- Use the Command + Space keys to bring up Spotlight Search.
- Type in privacy, click Security and Privacy
- Click the lock symbol and enter your password to make changes
- Find Camera in the list and make sure the box next to Webex is checked
- After you check the box, quit out of the Webex application or restart your computer
Advanced imovie tricks. Open the Start Menu and search for Camera. Open the Camera app and check that detects your camera and that you can see yourself on the screen. Also see: Allow Chrome to use your Microphone and Camera
- If your camera is not detected, please restart your computer. This may help your computer to detect the camera.
- If your camera is still unresponsive, please contact the Technology Support Center at 860-486-4357 or email [email protected] for advanced help